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Comments on: HP Critical Advisory – NC522 and NC523 10Gb/s Server Adapters http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/ all things Nutanix, VMware, cloud and virtualizing business critical applications Mon, 22 Mar 2021 21:29:16 +0000 hourly 1 https://wordpress.org/?v=6.7.6 By: vcdxnz001 http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-367662 Mon, 22 Mar 2021 21:25:26 +0000 http://longwhiteclouds.com/?p=95#comment-367662 In reply to Spine.

It’s a seriously old problem and article, so maybe HP thought they’d got it well and truly fixed years ago. But thanks for the heads up. I’ll take a look.

]]> By: Spine http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-367661 Mon, 22 Mar 2021 21:24:10 +0000 http://longwhiteclouds.com/?p=95#comment-367661 Where the ‘F’ are the current firmware files for this ‘D-M’ thing? HP seems to have “LOST” all info on this card…(none of the above links work anymore).

]]> By: Stefano http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-117022 Sat, 15 Nov 2014 11:49:19 +0000 http://longwhiteclouds.com/?p=95#comment-117022 In reply to vcdxnz001.

i chatted with HP Support and they told me to:
– install the NC523SFP in the PCI-E riser slot 2 instead of slot 1 (slot 1 is near to mainboard)
– change thermal configuration in RBSU from "Optimal Cooling" to "Increased Cooling"

This solved the problem

Bye

]]> By: vcdxnz001 http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-114921 Thu, 13 Nov 2014 12:32:21 +0000 http://longwhiteclouds.com/?p=95#comment-114921 In reply to Stefano.

Hi Stefano, my customers have seen an improvement when using the BIOS settings of Static High Performance and Enhanced Cooling. However there is additional power consumption with these settings. I would encourage you to work with support and get a resolution. Many customers have had their NIC's replaced, and others have decided to change hardware platforms completely as a result of the experience.

]]> By: Stefano http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-112728 Tue, 11 Nov 2014 16:15:59 +0000 http://longwhiteclouds.com/?p=95#comment-112728 Hi all, i have the same problem even after updating firmware and driver.

I boot my ESXi host and the links to my storage are up, after a variable time links goes down.
Rebooting server restore the correct situation, but in minutes here we are again.

Reading ESXi logs i found
2014-11-11T15:38:47.412Z cpu9:33367)<3>qlcnic 0000:0d:00.1: vmnic5:qlcnic_check_temp:5969:Device temperature 108 degrees C exceeds maximum allowed.

so seems to be a temperature problem, i am opening a ticket with hp support and i will tell you the response

]]> By: Waldemar http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-10831 Tue, 09 Apr 2013 05:07:38 +0000 http://longwhiteclouds.com/?p=95#comment-10831 Hi which cables do you use to connect the NC552SFp to the nexus 5k switches?

]]> By: Dan Yerex http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-9231 Tue, 19 Mar 2013 03:25:14 +0000 http://longwhiteclouds.com/?p=95#comment-9231 J, what errors did your applications report when corruption occurred and can you describe the corruption? Did they coincide with "Smux Provider Data is Invalid" errors?

]]> By: Michael Schweiger http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-6683 Fri, 15 Feb 2013 01:02:55 +0000 http://longwhiteclouds.com/?p=95#comment-6683 Hi all,

Again there's are a couple of advisory's from HP. And I'm very frustrated because since 2 years there's again again issues with the Bios FW and EMULEX FW and Drivers. I would be really interested how many people have the same problems with the G7 Server. So i created a facebook group:

https://www.facebook.com/groups/449590495114322/

newest HP advisories:

Nic FW 2013-01-24 -> http://h20000.www2.hp.com/bizsupport/TechSupport/…
Bios FW 2013-01-08 -> http://h20566.www2.hp.com/portal/site/hpsc/templa…

]]> By: Denns Fisher http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-1790 Mon, 10 Sep 2012 08:08:56 +0000 http://longwhiteclouds.com/?p=95#comment-1790 Did you see that a bunch of updates for some of these NIC cards just came out dated September 4, 2012. HP must still be working on this problem.

I agree that the way to get at the correct link is to go to http://www.hp.com and go to drivers and search on your card number.

]]> By: Jeff Smith http://longwhiteclouds.com/2011/08/31/hp-critical-advisory-nc522-and-nc523-10gbs-server-adapters/comment-page-1/#comment-1140 Tue, 12 Jun 2012 13:09:55 +0000 http://longwhiteclouds.com/?p=95#comment-1140 Hi All

HP came onsite almost two weeks ago to replace all 10 of the NIC's on two of my servers. They had to replace the riser board that houses the 4 x LOM NC375i NIC's, they replaced the 4 Port NC375T and the 2 Port NC522SFP.

When I restarted the server after the replacement the only issue was the ILOM had been reset (it resides on the riser board), apart from that no issues.

ESX started fine and all networking settings were the same, no issues with drivers or hardware. I migrated some test VM's to these servers and have not had any outages yet.

Everything seems good now and there have been no problems since. I can't guarantee that this will fix the issue, but it's a start and HP appear confident for the first time. I have HP coming onsite later this week to do the same thing on the last of my servers.

I also have another client with same problem on a number of servers that are experiencing the same issue. They have vSphere 4.1, but are seeing the same problems I have with vSphere 5.0u1. Same escalation with HP and same fix.

I'll keep you updated on the progress

Jeff Smith @jeffsmithtbp

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