37 Responses

  1. Fredrik
    Fredrik at |

    I am not sure why VMware released VMTools 10.0.0 with 6 u1b considering 10.0.5 is out since November. 10.0.5 have many bug fixes included. Perhaps using that version would be a fix for you.

    Reply
  2. chrisfwilliams
    chrisfwilliams at |

    You’d think that “someone” would be VMware….
    /endgrumble

    Reply
  3. Matt G.
    Matt G. at |

    We run an app that defaults to OpenGL and falls back to CPU rendering. Had real problems with VMware Tools 9.10.5 and 10.0.0…app would start but crash when doing its OpenGL check. Coincidentally (not!) that appears to be right about the time VMware started putting OpenGL “improvements” into Tools, which became official in 10.0.5 (check file sizes and dir. structure 9.10.5 through 10.0.5 to see what I mean). Was very disappointed with seeming lack of QC.

    Reply
    1. VMphibian
      VMphibian at |

      PS – falling back to 9.10.1 or moving up to 10.0.5 did clear up our issue (for anyone that runs across a similar situation).

      Reply
      1. Werni
        Werni at |
      2. P. Cruiser
        P. Cruiser at |

        Thank you. Upgrading to the 10.0.5 tools was the solution for me as well.

        Where is VMware QA these days?

  4. Upgrade vCenter Server Appliance (VCSA) and ESXi - xenappblog

    […] Please be aware of a bug with VMware Tools and Templates. Read the following post for more details: Heads Up! Do Not Upgrade VMware Tools on Hosts with ESXi 6.0 U1b. […]

  5. Ser@ya.ru
    Ser@ya.ru at |
    Reply
  6. andreacasini
    andreacasini at |

    can you post the build you can see in the vmware tools about page so we can compare with is downloadable separately from VMware website?

    Reply
  7. Chad
    Chad at |

    I’ve run into an issue using the Introspection drivers in VMware Tools 10.0.0 and 10.0.5, 9.10.5 seem to be fine though. If using vCNS and an SVA the guest VMs will hang logging in and hang logging out. Turn the SVAs off everything is fine and using the old VMware Tools from 6.0U1 work fine. (The do eventually log in/out)

    Reply
    1. P. Cruiser
      P. Cruiser at |

      Chad, is that with both file and network introspection components of VMware Tools installed?

      Reply
      1. Chad
        Chad at |

        I tried with disabling NSX Network Introspection Driver and it didn’t matter, I also tried 10.0.5 and the same issue. Also had issues with VDP backing up guests and I think I resolved that with setting disk.UUID to false and then back to true. The disks had no serial number after the VMware Tools upgrade.

      2. @vcdxnz001
        @vcdxnz001 at |

        I just installed fresh tools on 2008 R2 and that NSX Introspection driver takes an age. Really slows down the install.

  8. andreacasini
    andreacasini at |

    Sorry for the typos, I just meant to compare what is the current download from the website since now it can be downloaded separately from the ESXi ISO

    Reply
  9. Anonymous
    Anonymous at |

    Customization doesn’t work with 10.0.5, after downgrading to 10.0.0 it works fine.

    Reply
    1. Anonymous
      Anonymous at |

      After couple retries I found that simple reinstall 10.0.5 also solved this customization error.

      Reply
  10. Jason Boche (@jasonboche)
    Jason Boche (@jasonboche) at |

    I’ve deployed vCenter 6.0 Update 1b (build 3339084) managing ESXi 6.0 Update 1b (build 3380124), Windows 2012 R2 with Update Datacenter VM.

    vSphere installs VMware Tools 10.0.0 build 3000743.

    Brand new environment, no upgrades.

    Guest customization with Active Directory domain add is working thus far.

    Reply
    1. @vcdxnz001
      @vcdxnz001 at |

      How big is the VM? I had it working on a very small VM, but not large VM's with Windows 2012 R2. But I haven't got it to work with Windows Server 2008 R2. The logs are with VMware to analyze. I repro'd it for them on Webex yesterday.

      Reply
    2. @vcdxnz001
      @vcdxnz001 at |

      I just required two attempts to install VMTools from ESXi 6.0 U1b on a Windows 2008 R2 Server VM that I'd built from scratch. Something is just not right about that build of VMTools.

      Reply
  11. andreacasini
    andreacasini at |

    Jason are you saying that the VMware Tools that are downloadable from the website are newer than the ones coming with the ISO of ESXi 6.0 U1b?

    Reply
  12. Pete
    Pete at |

    Quick question. Other than downloading the tools iso to install in the OS. How do you replace the version that installs when you’re in vCenter and push tools that way?

    Reply
    1. Werni
      Werni at |

      Store the tools centrally, and reconfigure the hosts see this blog:
      https://blogs.vmware.com/vsphere/2015/11/updating

      Reply
  13. My vSphere 6.0 U1b Upgrade Checklist | Notes from MWhite

    […] of today – 1/10/15 there is an issue with 6.0 U1b where if you update the tools in a template you might have issues.  So I am going to […]

  14. skrbnik
    skrbnik at |

    Hi there,

    we have experienced a degradation of performance in our VMs after upgrading them to Virtual Hardware 11.

    There is one KB representing similar symptoms:

    http://kb.vmware.com/selfservice/microsites/searc

    We have managed to solve the problem temporally by downgrading Virtual Hardware version to 10.

    Before we apply the solution from the KB I would like to know from you guys if anybody is having similar issues?

    Thanks,

    Eneko

    Reply
    1. Matthias
      Matthias at |

      Hi!

      We are experiencing the same problems. We are also planning to downgrade to Version 10 because we also discovered that this would solve the Problem.

      Where did you find the KB? Your Link is dead.

      Reply
      1. skrbnik
        skrbnik at |

        Hi @Matthias,

        we can confirm now that the fix proposed in the KB-2129176 (http://kb.vmware.com/kb/2129176), fixes the Peformance issues we were having with applications with Microsoft SQL based workloads but we also had big Performance issues with our Exchange Organization…

        The following KB describes TSO and LRO

        http://kb.vmware.com/kb/2055140

        Instead of disabling RSC per affected VM… we decided to disable LRO/RSC for all virtual machines on an all our ESXi hosts using:

        esxcli system settings advanced set -o /Net/Vmxnet3SwLRO -i 0
        esxcli system settings advanced set -o /Net/Vmxnet3HwLRO -i 0

        Note:This will disable LRO for all virtual machines on the ESXi host. Virtual machines will need to be powered off and back on or vmotioned between hosts for the changes to take effect.

        And now we are OK with good performance ratios.

        I hope this will help you too.

        Regards,

        Eneko

  15. Ben
    Ben at |

    I’ve had a SR open since 1/28/2016 and they still haven’t provided a resolution, I’m glad I stumbled on this post. I have templates running vmware tools version 9541 (9.10.5) where cloning was working (with customization) prior to installing U1b but does not work post U1b. If I haven’t touched those templates and they are not running the “bad” tools version 10240 (10.0.0), why can’t they clone anymore? That seems to indicate that something closer to the ESXi level happened in U1b that isn’t talking correctly to machines running some versions of vmware tools.

    I also created a fresh Windows 7 VM (hardware 11) with tools 10.0.5 and I cannot clone with customization from that template either.

    Reply
  16. Newsletter: February 12, 2016 | Notes from MWhite

    […] VM fails to complete on a ESXi 6.0 Update 1b host I think Michael was the first to find this issue but we have a KB article now to […]

  17. MikeP
    MikeP at |

    Version 10.0.6 of VMware tools is now available. The readme suggests that it fixes this issue.
    https://my.vmware.com/group/vmware/details?downloadGroup=VMTOOLS1006&productId=491#product_downloads

    Reply
    1. MikeP
      MikeP at |

      After trying with the newer 10.0.6 version still seeing certain templates that are not working with Guest customization so perhaps this isn’t the fix after all.

      Reply
  18. andreacasini
    andreacasini at |

    I checked the release notes and even if the problem seems to be the same described in this post the build numbers mentioned don’t match.

    Can someone who experienced the problem try the new build and share what happens?

    Reply
  19. Tristan
    Tristan at |

    I tried the new build 10.0.6 with view 6.2.2 and don’t see the problem anymore. Recomposing without problems.

    Reply
  20. Ryon
    Ryon at |

    10.0.8 is coming out soon to deal with Guest Introspection and other ESX host anomalies.

    Reply
    1. P. Cruiser
      P. Cruiser at |

      I hadn’t heard anything about 10.0.8 but thank you. I wonder if that will be rolled into the ESXi patch for VSAN 6.2 that my support engineer said would be released “soon” (nearly 4 weeks ago).

      Reply
      1. Ryon
        Ryon at |

        They (VMware) told me that for VM/ESXi/NSX/Guest Introspection performance issues, the culprits are;

        vnetflt.sys and vsepflt.sys

        Installing new VMtools will address those files. Have to reboot VM’s afterwards.

        Monitor this link, hopefully soon, lol;

        https://my.vmware.com/group/vmware/info/slug/data

  21. Ryon
    Ryon at |

    This is the link to monitor, not sure what happened;

    https://my.vmware.com/group/vmware/info/slug/data

    Reply

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